Simplify your Patient's Script Management
and reduce calls for lost eScripts
What is Scripty?
As a doctor, you know how important it is for patients to manage their electronic scripts (eScripts) effectively. Scripty is a free eScript wallet app for patients. It is here to help your patients keep their scripts in order, especially those:
-
Juggling multiple medications and scripts
-
Frequently losing their eScripts and their repeats
-
Regularly requesting reissues of their scripts
-
Without a regular pharmacy or using multiple pharmacies
-
Preferring convenience, transparency of their script list, and choice of pharmacy.
How do eScripts get into Scripty?
After you prescribe an eScript, it's sent via SMS or email to the patient.
​
Once your patient downloads the free Scripty app, they can easily add their scripts by:
-
Tapping on the eScript link sent via SMS after each script.
-
Syncing with 'My Script List' through their pharmacy.
Scripty transforms a cluttered SMS message list into an easily navigable script list, providing patients with clear details about their medication, remaining repeats, and alerts for expiring or last-repeat scripts.
So, once they have added the eScripts into Scripty, does it automatically update the repeat for them?
That depends.
If the patient connects to their My Script List (MySL – a government-approved centralised script list), then Yes, it will all be automatically updated to show their next repeat token or any new eScripts that you prescribe.
Note: It’s common for patients to be unsure about the repeat scripts process. We have a video that explains how eScripts works. After an eScript with repeats is dispensed, a new SMS with the next repeat should be issued. Still, Scripty won’t automatically update this in the app until the user sets up their MySL in a Pharmacy.
If the patient has not connected to their MySL, then they need to add in new eScript repeat tokens from their SMS each time.
All of this is based on the design of the eScript token system by the Australian Digital Health Agency.
How does Scripty work from a doctor’s perspective?
-
Recommend that your patient downloads the Scripty app.
-
They locate the eScripts in their SMS messages.
-
They can then easily add it to Scripty with a simple tap.
-
Tell them to set up their My Script List (MySL) the next time they visit a Pharmacy, so they don't need to worry about manually adding eScripts repeat tokens into Scripty each time.
-
How much does it cost to use Scripty?Scripty is free of charge to use. It's also ad-free!
-
What do you mean by "safely connected to Australia's eScript system?"Our connection to Australia's eScript system – National Prescription Delivery Service is facilitated by Medication Knowledge. This connection is more than just technical; it represents our adherence to high standards of data handling, privacy, security, and eScript management as mandated by the Australian Digital Health Agency and the Department of Health and Aged Care. To achieve this level of integration, Scripty underwent a rigorous conformance assessment process. This means we've proven our software complies with the strict guidelines and standards set by these governing bodies, ensuring a secure and trustworthy environment for managing your electronic prescriptions. In simpler terms, being a "conformant software" signifies that we've met all necessary criteria to access, handle, and protect your prescription data safely. This conformity not only allows us to connect to the nation's eScript system but also gives you peace of mind knowing your prescription information is handled responsibly and securely. You can find our Scripty app on the ePrescribing external conformance register.
-
Is my data secure?Scripty comes with the kind of security and reliability that everyone deserves. The data stored on your device is always encrypted when Scripty is not in-use, optionally further protected by in-app biometric lock. Any data sent between your device and Scripty's cloud services uses state-of-the-art end-to-end encryption to keep it safe in transit. Scripty's cloud services - hosted only in Australia - further encrypt any data stored while not in use, find out more on our security page and if you still have questions, get in touch.
-
What devices does Scripty support?Scripty currently supports iOS (iPhones and iPad) and Android. Go to the Google Play and App Store to see if your phone is compatible.
-
Are my scripts tied to a Pharmacy?Not at all. These scripts are yours – you can present your scripts to any Pharmacy of your choice.
-
How do I order my scripts directly with my Pharmacy via Scripty?Glad you asked! We are working on integrating with your Pharmacy's dispensing queue. In the meantime, you can tap on the 'Order' section and all your scripts with their QR codes are queued up, ready for your Pharmacist to scan.
-
How do I add scripts?You can add scripts to Scripty in a number of ways. By tapping on your script token URL which should launch Scripty (make sure you've downloaded Scripty!) Within the Scripty app, you can manually input a token Use our handy 'Smart Import' to add images/screenshots of scripts Connecting to your My Script List, which will retrieve all your active scripts. Learn more here Scripty doesn't support adding in pictures of your paper scripts.
-
How do I get an electronic prescription?Simply ask your doctor for an electronic prescription at your next doctors’ consultation. You should be able to receive the script instantly by SMS or email. The SMS or email will contain a link, when you tap on the link, you'll see a QR code. This is known as the eScript token. When you tap on this token, you should be able to add it to the Scripty app, if you have it downloaded!
-
Do I need an activation code to get started?No, no activation code from any pharmacy is required to set up your Scripty account. Simply choose your social login (Google or Apple) – it's one less password to remember!
-
Why do I have to use Google or Apple to sign up? Why can't I use email?At Scripty, we've kept our sign-up process simple by offering "Sign in with Apple" and "Sign in with Google." This decision not only simplifies the process for users, who likely already have these accounts as you need to have an Apple or Google account to download apps on to your phone, but it also enhances security. By leveraging these platforms, we avoid storing sensitive information like passwords ourselves, minimising security risks. It's important to note that despite using these services for sign-up, Scripty does not share any of your personal information with Google or Apple. We only receive your name and email address to set up your Scripty account, ensuring your privacy is upheld.
-
Is my personal information shared with Google or Apple when I sign up?Absolutely not. Signing up with Google or Apple does not mean we share your personal details with them. The only information we obtain is your name and email address as it appears on your account.