Pharmacy Guide to My Script List (MySL)

My Script List (MySL), also known to many as Active Script List (ASL), is a government-approved system, is now available not only to healthcare professionals but also to patients through our free app, Scripty.

For a consumer to view their MySL, they require an activation code, which must be provided by you, the pharmacist.

The MySL activation code:

MySL registration: This code is available for patients registered for My Script List (MySL).
Code generation: The activation code is generated by or can be found in the pharmacy's dispensing software.
Unique and reusable: Each activation code is uniquely tailored to the individual, allowing patients to use their specific code multiple times for accessing their MySL through various third-party applications.

MySL features

The integration of ASL / MySL with Scripty strictly complies with the conformance guidelines established by the Department of Health and Aged Care and the Australian Digital Health Agency. Only apps that are recognised as conformant and listed on the register are authorised to connect with MySL.

This compliance influences several key functionalities:

Comprehensive active script list: My Script List display any active eScripts, paper scripts, and medication-chart eScripts. Medication-chart eScripts, which are part of a patient's medication chart, are visible in Scripty to ensure completeness. Although, any medication chart based eScripts won’t be orderable via Scripty.
Managing script visibility: Patients can manage the visibility of their scripts within MySL. They have the autonomy to hide or unhide scripts. While MySL aims to reflect the dispensing software's script list accurately, discrepancies may arise if patients choose to hide certain scripts.
Non-deletable Scripts: Scripts cannot be deleted from MySL, ensuring an accurate script list.
Managing pharmacy access permissions: Within Scripty, users have the autonomy to manage pharmacy access to their My Script List

This guide outlines how to provide patients with access to view their MySL within Scripty or any third-party app by using a MySL activation code.

How to link Scripty to MySL

Step 1

Setup My Script List (MySL) at a Pharmacy

Ensure that your dispensing software is MySL compatible and can generate MySL activation codes. To update your software or for more detailed support, refer to the Dispense Software Support Links provided on our website.

We’ve compiled a handy list of support pages for your dispensing software.

Check Dispense Software

Step 2

Patient Setup

In your dispense software, find the patient.

Existing MySL: Confirm if the patient has an active MySL. If not, register them.
Identity verification: For new registrations, verify the patient's identity and collect a mobile number for consent.

Make sure that carers or guardians are authorised for access. Once mySL access is given, it can only be revoked by the person holding it.

Once the patient consent, your dispense software should reflect their MySL status. Though consent is given to your pharmacy to view their MySL, patients can manage pharmacy permissions within the Scripty app.

Step 3

Provide the MySL activation code

Provide the patient with their unique MySL activation code (e.g., 123-ABCD). It could be 6-7 alphanumerical characters. This is available for you in dispense software after you register your patient to MySL.

The user will need to input their information exactly as is (case sensitive) in Scripty:

Date of Birth
Activation code

This information is validated against the Active Script List registry. If your patient is still unable to connect please reach out to our support team.

Avoid sharing all the MySL related details like first name, last name or DOB and code on paper – which may allow anybody to connect, should the person lose that information!

Where do I find this code?

Step 4

Link to My Script List in Scripty

Once connected, Scripty will automatically update with the patient's script data, including new prescriptions and repeats. This ensures efficient script management and easier ordering for patients.

They'll also be able to easily order all their scripts at your pharmacy by presenting the QR codes in store or using our ordering feature currently in pilot.

Step 5

Educate your customer

Paper scripts: Remind patients that while active eScripts and paper scripts will be visible in their list, they still need to keep and present physical paper scripts for dispensing.
Repeats: Manual management of repeat tokens is no longer necessary. Even if you're receiving them via SMS or email, they will automatically populate in your MySL.
Activation code security: Advise patients to keep their activation code secure or to dispose of it safely, as it can be used for MySL access with their unique code and date of birth.

Dispense software support

Click on the logos below to navigate to the dedicated help pages for each dispense software. There, you'll find the latest updates and guidance MySL/ASL and where you can find the MySL activation code to provide to your customers.

Becoming a listed Pharmacy on Scripty

The pharmacy list featured in Scripty includes of supported pharmacies where our users can conveniently send their scripts and receive the MySL activation code. This is based on integration with the dispense system.

Being listed is a great way to attract new customers and service existing ones with ease through our app. If you're interested in becoming a part of Scripty Pharmacy circle and enhancing your pharmacy's visibility and accessibility, we encourage you to fill out this contact form. Our team will review your submission and get in touch with you to discuss the potential steps forward.

Pharmacy form

My Script List (MySL) FAQs

How much does it cost to use Scripty?

Scripty is free of charge to use. It's also ad-free!
What do you mean by "safely connected to Australia's eScript system?"

Our connection to Australia's eScript system – National Prescription Delivery Service is facilitated by Medication Knowledge. This connection is more than just technical; it represents our adherence to high standards of data handling, privacy, security, and eScript management as mandated by the Australian Digital Health Agency and the Department of Health and Aged Care. To achieve this level of integration, Scripty underwent a rigorous conformance assessment process. This means we've proven our software complies with the strict guidelines and standards set by these governing bodies, ensuring a secure and trustworthy environment for managing your electronic prescriptions. In simpler terms, being a "conformant software" signifies that we've met all necessary criteria to access, handle, and protect your prescription data safely. This conformity not only allows us to connect to the nation's eScript system but also gives you peace of mind knowing your prescription information is handled responsibly and securely. You can find our Scripty app on the ePrescribing external conformance register.
Is my data secure?

Scripty comes with the kind of security and reliability that everyone deserves. The data stored on your device is always encrypted when Scripty is not in-use, optionally further protected by in-app biometric lock. Any data sent between your device and Scripty's cloud services uses state-of-the-art end-to-end encryption to keep it safe in transit. Scripty's cloud services - hosted only in Australia - further encrypt any data stored while not in use, find out more on our security page and if you still have questions, get in touch.
What devices does Scripty support?

Scripty currently supports iOS (iPhones and iPad) and Android. Go to the Google Play and App Store to see if your phone is compatible.
Are my scripts tied to a Pharmacy?

Not at all. These scripts are yours – you can present your scripts to any Pharmacy of your choice.
How do I order my scripts directly with my Pharmacy via Scripty?

Glad you asked! We are working on integrating with your Pharmacy's dispensing queue. In the meantime, you can tap on the 'Order' section and all your scripts with their QR codes are queued up, ready for your Pharmacist to scan.
How do I add scripts?

You can add scripts to Scripty in a number of ways. By tapping on your script token URL which should launch Scripty (make sure you've downloaded Scripty!) Within the Scripty app, you can manually input a token Use our handy 'Smart Import' to add images/screenshots of scripts Connecting to your My Script List, which will retrieve all your active scripts. Learn more here Scripty doesn't support adding in pictures of your paper scripts.
How do I get an electronic prescription?

Simply ask your doctor for an electronic prescription at your next doctors’ consultation. You should be able to receive the script instantly by SMS or email. The SMS or email will contain a link, when you tap on the link, you'll see a QR code. This is known as the eScript token. When you tap on this token, you should be able to add it to the Scripty app, if you have it downloaded!
Do I need an activation code to get started?

No, no activation code from any pharmacy is required to set up your Scripty account. Simply choose your social login (Google or Apple) – it's one less password to remember!
Why do I have to use Google or Apple to sign up? Why can't I use email?

At Scripty, we've kept our sign-up process simple by offering "Sign in with Apple" and "Sign in with Google." This decision not only simplifies the process for users, who likely already have these accounts as you need to have an Apple or Google account to download apps on to your phone, but it also enhances security. By leveraging these platforms, we avoid storing sensitive information like passwords ourselves, minimising security risks. It's important to note that despite using these services for sign-up, Scripty does not share any of your personal information with Google or Apple. We only receive your name and email address to set up your Scripty account, ensuring your privacy is upheld.
Is my personal information shared with Google or Apple when I sign up?

Absolutely not. Signing up with Google or Apple does not mean we share your personal details with them. The only information we obtain is your name and email address as it appears on your account.